Terms of Service

1. Acceptance and eligibility

By accessing or using the Service, you confirm that you can form a binding contract, that you are at least 16 years old (or the age of majority in your jurisdiction), and that you will comply with these Terms and all applicable laws. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" includes that organization.

2. The Service

Cloudrizz lets you build, version, and deploy web applications by describing them to AI assistants connected over the Model Context Protocol (MCP) and through our dashboard. The Service runs on managed cloud infrastructure operated by our infrastructure providers. We may add, change, or remove features over time, as described in Section 19.

3. Accounts and security

• You must provide accurate account information and keep it current.
• You are responsible for safeguarding your credentials (including passkeys and two-factor methods) and for all activity under your account. Notify us promptly of any unauthorized use.
• You may not share accounts in a way that circumvents seat-based pricing, or access the Service to build a competing product, or probe, scan, or test the vulnerability of the Service without our prior written consent.

4. Organizations, teams, and seats

The Service supports organizations with multiple members and roles. An organization owner or admin controls the organization's settings, billing, and membership, and their actions bind the organization. Paid team plans include a number of seats; adding members beyond the included count may add per-seat charges as described at checkout and on our pricing page.

5. Plans, billing, and taxes

• Paid plans are billed in advance on a recurring basis through Paddle, our merchant of record. By subscribing, you authorize recurring charges until you cancel.
• Paddle collects and processes your payment and tax information. Applicable taxes are added at the rates required by your billing jurisdiction.
• Plan changes take effect as described at the time of change and may be prorated. Seat counts adjust as members are added or removed.
• We may change prices. We will give reasonable notice of price changes that affect your renewal, and changes apply from your next billing cycle.
• Cancellation and refunds are governed by your billing page and our Refund Policy.

6. Metered usage and credits

Some resources (for example requests, storage, email, AI usage, and other metered features) are included up to a plan allowance and metered above it. On paid plans, usage above the included amount is billed per unit as shown on our pricing page, and your apps stay online. On free plans, usage is capped and may pause an app until usage falls back under the limit. Prepaid AI credits and top-ups are consumed as you use the relevant features; consumed usage is not refundable. You are responsible for usage generated by your apps, your team, and anyone you give access to.

7. Free tier and beta features

We may offer a free tier and features labeled beta, preview, or experimental. These are provided "as is", may change or be discontinued at any time, may have lower or no availability commitments, and may be subject to additional limits. We may modify or withdraw free-tier allowances with reasonable notice.

8. Your content and ownership

• As between you and Cloudrizz, you own the code, data, files, and other content you create, upload, or generate through the Service ("Your Content"), including the applications you build.
• You grant Cloudrizz a worldwide, non-exclusive license to host, store, copy, transmit, display, build, deploy, and process Your Content solely to operate and provide the Service to you and as you instruct (for example to deploy and serve your apps).
• You are responsible for Your Content and for having all rights and permissions necessary to use it with the Service. We do not claim ownership of Your Content, and we do not use the private content of your apps to train our models.

9. Acceptable use

You agree not to use the Service, and not to allow anyone to use it, to:

• break the law or infringe intellectual-property, privacy, or other rights;
• host or distribute malware, phishing, spam, or deceptive content;
• store or transmit child sexual abuse material or content that is unlawful, harassing, or that incites violence;
• attack, disrupt, or gain unauthorized access to any system or network, including denial-of-service, credential stuffing, or unauthorized scraping;
• mine cryptocurrency, run disproportionate background workloads, or otherwise abuse compute, storage, bandwidth, or email in a way that harms the Service or other users;
• send unsolicited bulk or marketing email in violation of anti-spam laws;
• resell, sublicense, or provide the Service to third parties except through apps you build and operate; or
• violate the acceptable-use policies of our infrastructure or email providers.

We may remove content or restrict usage that we reasonably believe violates this section, and we may report illegal activity to authorities.

10. Your apps and their end-users

You are solely responsible for the applications you build and operate with the Service and for the end-users of those apps, including their data. You must provide your own terms and privacy notice to your end-users, obtain any required consents, and comply with all laws that apply to your apps. For data your apps collect, you are the controller and Cloudrizz acts as your processor as described in our Privacy Policy.

11. AI features and output

• The Service uses AI models to generate code, text, and other output. AI output can be inaccurate, incomplete, or unsuitable, and may not be unique to you. You are responsible for reviewing, testing, and deciding whether to use any output, and for the apps you ship.
• Built-in AI models are provided as part of the Service. If you configure your own third-party AI key, those requests are governed by that provider's terms and privacy policy and billed to your account with that provider.
• You must not use AI features to generate content that violates Section 9 or applicable law.

12. Third-party services

The Service integrates third-party services (for example payments, identity providers, AI providers, email delivery, and your own connected services). Your use of those services is governed by their terms, and we are not responsible for third-party services.

13. Our intellectual property and feedback

The Service, including its software, design, and trademarks (but excluding Your Content), is owned by Cloudrizz and its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

14. Availability and support

We work to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation unless a separate written service-level agreement says otherwise. We may perform maintenance and may change infrastructure. Support is provided at the level associated with your plan.

15. Suspension and termination

• You may stop using the Service and cancel or close your account at any time from your dashboard or billing page.
• We may suspend or terminate your access, with or without notice, if you violate these Terms, create risk or legal exposure, fail to pay, or if required by law. Where practical, we will give notice and an opportunity to cure.
• On termination, your right to use the Service ends. We will make Your Content available for a reasonable period for export where feasible, after which it may be deleted in line with our Privacy Policy. Sections that by their nature should survive termination will survive.

16. Disclaimers

The Service and all AI output are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that output will be accurate or reliable.

17. Limitation of liability

To the maximum extent permitted by law, Cloudrizz and its suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or related to the Service, even if advised of the possibility. Our total liability for all claims relating to the Service is limited to the greater of the amounts you paid us for the Service in the three months before the event giving rise to the claim, or 50 US dollars. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

18. Indemnification

You will defend, indemnify, and hold harmless Cloudrizz and its officers, employees, and suppliers from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to Your Content, your apps and their end-users, your use of the Service, or your violation of these Terms or applicable law.

19. Changes to the Service and these Terms

We may modify the Service and update these Terms from time to time. When changes are material, we will update the "Last updated" date and, where appropriate, notify you by email or in the dashboard. Changes take effect when posted (or on a later stated date). Your continued use of the Service after a change means you accept the updated Terms.

20. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which the Cloudrizz operating entity is established, without regard to conflict of laws rules, and the courts of that jurisdiction have exclusive jurisdiction, unless mandatory consumer-protection law in your country of residence provides otherwise. The specific governing law and venue are available on request and will be stated here once finalized.

21. General

• These Terms, the Privacy Policy, and the Refund Policy are the entire agreement between you and us regarding the Service.
• If any provision is unenforceable, the rest remains in effect.
• Our failure to enforce a provision is not a waiver.
• You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• We are not liable for delays or failures caused by events beyond our reasonable control.
• We may send notices by email or through the Service; you consent to electronic communications.

22. Contact

Questions about these Terms? Email hello@cloudrizz.com.